Library and Information Technology

Library and Information Technology

The Office of Library and Information Technology (LIT) is located in the Donnelley and Lee Library.  

The Help Desk at x5544 is available to assist with technical emergencies and other general issues.  The Help Desk is available (during the academic year) Monday-Friday 8:30 a.m. to 5 p.m. and Monday and Wednesday evenings 6:30 p.m. to 10 p.m. During the summer the hours are Monday-Friday 8:30 a.m. to 4:30 p.m.

The Help Desk can assist you with the following:

  • fixing computers/printers/hardware that are not working properly
  • fixing network/email access problems
  • resetting passwords
  • installing computers and helping you configure them
  • Answering basic MS Office and Outlook questions (For example, “How to I format a header in Word?” “My Inbox list appears random rather than being listed by time received.  Can this be changed?” “Why can’t I login to my email account?”)

You can contact your Academic Technology Specialist for the following:

  • software training for faculty, students, and classes 
  • using Moodle, our course management system, for class activities online
  • project planning and development for technology in teaching and learning
  • assistance implementing technology grants
  • consultation on future hardware/software purchases and budget requests
  • troubleshooting higher level programs (Dreamweaver, Photoshop, Excel, etc.)


network monitoring software